SHIPPING & RETURNS

SHIPPING POLICY

Shipping is FREE to mainland UK,  all other areas vary in price please call for shipping quotation for your area.

​​RETURN & EXCHANGE POLICY​

The battery & the motor have a limited 12 month warranty, Li-ion Batteries should not be left for a long period of time without charging, the motor and all other electrical components should not be submerged in water.

the warranty is only against manufacturer defect.

For Warranty claims, Returns and Exchanges please contact our office.

Tel:01626 332 862

Email: phoenixebikes@yahoo.com